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If you are a victim of crime in England and Wales, you have rights under the Code of Practice for Victims of Crime (the Victim's Code). This entitles you to information, support, and a voice in the criminal justice process, regardless of whether anyone is caught or prosecuted.
Last updated: 2026-03-01
Your Rights
Right to Report and Have Your Crime Recorded
The police must record a crime if you report one. Under the National Crime Recording Standard, the police record based on the victim's account. If the police refuse to record a crime, you can complain.
Right to Support
You are entitled to access support services, whether or not you report the crime. This includes emotional support, practical help, and specialist services for vulnerable or intimidated victims. Support is available from Victim Support and specialist organisations.
Right to Information
You have the right to be kept informed about the progress of the investigation and any prosecution. The police must inform you if a suspect is arrested, charged, bailed, or released. The CPS must notify you of charging decisions.
Right to Make a Victim Personal Statement
You can make a Victim Personal Statement (VPS) explaining how the crime has affected you. This can be read out in court and must be considered by the judge when sentencing.
Right to Compensation
You may be entitled to compensation through: (1) a court compensation order (the court can order the offender to pay you), (2) the Criminal Injuries Compensation Scheme (CICA — for violent crimes causing physical or mental injury), or (3) a civil claim against the offender.
Common Myths
I can only get compensation if someone is convicted
You can apply to CICA even if no one is caught or convicted. You can also bring a civil claim on the balance of probabilities.
The Victim's Code is just guidance — it has no legal force
The Victim's Code is issued under the Domestic Violence, Crime and Victims Act 2004 and service providers must comply with it.
What To Do
Report the Crime
Call 999 in an emergency or 101 for non-emergencies. You can also report online.
Contact Victim Support
Call 0808 168 9111 (free, 24/7) for emotional support and practical help.
Apply to CICA
Apply online to the Criminal Injuries Compensation Authority within 2 years of the crime.
Key Legislation
- Domestic Violence, Crime and Victims Act 2004
- Criminal Injuries Compensation Scheme 2012
- Powers of Criminal Courts (Sentencing) Act 2000