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Housing Law
4 pași
Actualizat March 2026

Cerere pentru starea proastă a locuinței

Cum pot chiriașii să revendice de la proprietarii care nu întrețin proprietățile.

Prezentare generală

Landlords of residential properties have statutory and contractual obligations to maintain the structure and exterior of the property, keep installations for water, gas, electricity, sanitation, and heating in repair (Landlord and Tenant Act 1985, s.11), and ensure the property is fit for human habitation (Homes (Fitness for Human Habitation) Act 2018). Failure to carry out repairs can entitle tenants to compensation (damages), an order forcing repairs (specific performance or injunction), and in serious cases, local authority enforcement action.

Proces pas cu pas

1

Document the Disrepair

Record all defects with dated photographs and videos, keep a written diary of how the disrepair affects daily life and health, and note any related health issues (damp causing respiratory problems, etc.).

Interval de timp: Ongoing
Sfaturi practice
  • Take photos with timestamps showing dates
  • Keep copies of all correspondence
  • Ask your GP for a medical report if health is affected
2

Notify Your Landlord in Writing

Send a formal written complaint detailing each defect, when you first reported it, and requesting repairs within a reasonable time. The landlord's repairing obligation under s.11 LTA 1985 only arises once they have notice of the defect.

Interval de timp: Allow 14–28 days for response
Sfaturi practice
  • Send by recorded delivery or email with read receipt
  • Give a reasonable deadline (usually 14–28 days depending on urgency)
  • Keep a copy of the letter and proof of sending
3

Report to Environmental Health

If the landlord fails to act, contact your local authority's Environmental Health department. They can inspect the property using the Housing Health and Safety Rating System (HHSRS) and serve improvement or prohibition notices on the landlord.

Interval de timp: 2–6 weeks
Sfaturi practice
  • Environmental Health inspections are free
  • The council can prosecute landlords for serious hazards
  • A local authority notice strengthens your legal position
4

Consider Legal Action

Issue a claim in the County Court for damages (compensation for inconvenience, distress, and any additional costs) and/or an injunction requiring the landlord to carry out repairs. Pre-Action Protocol for Housing Disrepair Cases must be followed.

Interval de timp: 3–12 months
Sfaturi practice
  • Many housing disrepair solicitors work on a no-win-no-fee basis
  • Damages can include compensation for loss of amenity, inconvenience, and health impact
  • The court can order the landlord to carry out specific repairs

Costuri

Environmental Health inspectionFree
Solicitor (no-win-no-fee)Free upfront (25%+ success fee)
Court fees£35–£455 depending on claim value
Expert surveyor report£300–£800

Avertismente importante

Do NOT withhold rent as a self-help remedy unless you have taken legal advice — this can put your tenancy at risk.

Your landlord cannot evict you in retaliation for reporting disrepair (s.33 Deregulation Act 2015 protects against retaliatory eviction).

Local authority tenants can use the 'right to repair' scheme for certain small urgent repairs.

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