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All Rights Guides
Pensions

Your Rights as a Pension Scheme Member

Whether you're in a workplace pension or a personal pension, you have important legal rights to ensure your retirement savings are managed properly and your benefits are paid correctly. These rights are protected by the Pensions Acts, the Pensions Regulator, and the Pensions Ombudsman.

Last updated: 2026-03-09

Your Rights

Right to automatic enrolment

If you are an eligible worker (aged 22+, earning over £10,000, working in the UK), your employer must automatically enrol you in a qualifying workplace pension scheme and contribute at least 3% of qualifying earnings.

Pensions Act 2008, ss.3-5

Right to employer contributions

Your employer must contribute at least 3% of your qualifying earnings. The total minimum contribution (employer + employee) is 8%. Your employer cannot reduce your pay to offset their pension contributions.

Pensions Act 2008; The Automatic Enrolment Regulations

Right to information

Your scheme must provide you with regular benefit statements, information about charges, investment performance, and the scheme's governance. For defined benefit schemes, you can request a statement of your accrued benefits.

Pensions Act 2004; Disclosure Regulations 2013

Right to transfer

You generally have the right to transfer your pension to another scheme. For defined benefit schemes worth over £30,000, you must take independent financial advice before transferring.

Pension Schemes Act 1993, s.94

Right to complain

Every pension scheme must have an Internal Dispute Resolution Procedure (IDRP). If your complaint is not resolved, you can refer it to the Pensions Ombudsman, whose decisions are legally binding.

Pensions Act 1995, s.50; Pensions Act 2004

Protection against unfair dismissal

It is automatically unfair to dismiss or disadvantage you for exercising pension rights, including joining a scheme or making contributions.

Employment Rights Act 1996, s.104D

Common Myths

Myth

Your employer can opt you out of the workplace pension without your consent

Reality

Only you can opt out. Your employer commits a criminal offence if they encourage or coerce you to opt out.

Myth

If your employer goes bust, you lose your pension

Reality

Defined contribution pensions are held in a separate trust or insurance policy. Defined benefit pensions are protected by the Pension Protection Fund (PPF).

Myth

You can access your pension at any age

Reality

The minimum pension age is currently 55 (rising to 57 in 2028). Accessing pensions earlier is usually only possible through scams — beware.

What To Do

1

Check your pension contributions

Review your payslip and pension statements to ensure your employer is making the correct contributions.

2

Request a benefit statement

Ask your pension scheme for a current benefit statement showing your accrued benefits and projected retirement income.

3

Trace lost pensions

Use the Government's Pension Tracing Service to find pensions from previous employers.

4

Report employer non-compliance

If your employer is not enrolling you or paying contributions, report them to The Pensions Regulator.

Key Legislation

  • Pensions Act 2008
  • Pensions Act 2004
  • Pensions Act 1995
  • Pension Schemes Act 1993
  • Pension Protection Fund

Useful Contacts

The Pensions Regulator

Regulates workplace pension schemes and enforces employer duties.

Tel: 0345 600 7060

Website

Pensions Ombudsman

Investigates complaints about pension scheme maladministration.

Tel: 0800 917 4487

Website

MoneyHelper

Free impartial pensions guidance.

Tel: 0800 011 3797

Website

Pension Tracing Service

Find lost pensions from previous employers.

Website